Geolocation Isssues

Resolved

Partial outage

Started 27 days agoSeptember 17, 2026Lasted 10 hours 25 minutesSeptember 17, 20262:10 PMSeptember 18, 202612:35 AMUTC

Affected

Mobility Route App

Web Portal

Updates

Resolved
September 18, 2026 at 12:35 AMUTC
Resolved
September 18, 2026 at 12:35 AMUTC
This incident has been resolved.
Monitoring
September 17, 2026 at 2:30 PMUTC
Monitoring
September 17, 2026 at 2:30 PMUTC
The API errors with geolocation and mapping affecting customers on a couple of our nodes have been resolved. Thank you to the customers for the reports and for your patience as our engineers worked to resolve the issue. We will continue to monitor the situation.
Investigating
September 17, 2026 at 2:10 PMUTC
Investigating
September 17, 2026 at 2:10 PMUTC
We are currently investigating intermittent errors with geolocation at this time.

Mobility Route - Geolocation Isssues – Incident details